What HCPs predict for healthcare in 2021

A healthcare professional reads documents at a table with a laptop showing a video call. A phone and a box are also on the table, perhaps part of their 2021 routine.

We are all facing a very different world in 2021. 

No one is more aware of this than physicians, many of whom spent the last year on the front lines treating patients with COVID-19. For all physicians—from the ER to private practice—2021 will bring new conditions, new technology and an adjustment to a new normal.   

What’s New in 2021? 

  • Physicians say they expect 2021 to bring new conditions and health risks. In fact, 90% of physicians polled on February 7 and 8 told Sermo that they believed it will be important to make screenings to detect cardiovascular damage a routine part of follow-up care for COVID-19 patients. Based on scientific and anecdotal research, 93% of them fear the pandemic could lead to an increase in cases of heart failure. 
  • Mental health will also be a focus for all physicians in 2021. One Sermo COVID-19 Real Time Barometer survey, fielded January 8 to 13, demonstrated that physicians believe mental health issues and depression would be the biggest non-COVID-19 public health issue after the pandemic.  
  • Telehealth is here to stay according to physicians. In Sermo’s HCP Sentiment Survey, fielded July 31 to August 6, physicians said they expected telehealth to make up twice the amount of patient interactions as before the pandemic. Interestingly, they said that one aspect of virtual patient meetings that has changed since the early days of the pandemic is that now fewer nurses are participating in telehealth appointments.   

Physicians Remain Resilient 

Of course, the pandemic will leave lasting scars. Nearly half (42%) of physicians surveyed said their practices will never bounce back to pre-pandemic level. Many, however, are doing everything in their power to reach their patients, with everything from COVID vigilance to new office policies. Physicians are resilient. And they are doing everything they can in 2021 to help their patients be the same.   


Hello, we’re Sermo! We appreciate you checking out our blog post that highlights key predictions from Sermo physicians around new conditions and health risks to come as a result of COVID-19. This exclusive content is written by Erin Fitzgerald, Chief Marketing Officer at Sermo, as part of our Sermo Speaks series.

We turn physician experience, expertise, and observations into actionable insights for the global healthcare community. Engaging with more than 1 million HCPs across 150 countries, we provide physicians with a social platform that fosters impactful peer-to-peer collaboration & discussions about issues that are important to them and their patients. Sermo offers on demand access to physicians via a suite of propietary technology to provide business intelligence that benefits pharmaceutical, healthcare partners and the medical community at large.

Interested in learning more? Check back any time and follow us on Facebook, Twitter and LinkedIn for the latest and greatest in healthcare insights.

To explore our exclusive business solutions, please visit us at sermo.com/business or email us business@sermo.com