For years, virtual care was touted as a convenient and equitable alternative to treat a growing population. But it had not yet been tested at scale, making up only a fraction of all healthcare interactions.…
The shift to social has arrived. Over the past 2 years, the pandemic has led to a substantial rise in physician engagement on social media – with a +15% increase in unique logins and +28% increase…
Looking to build out or enhance your current CX strategy, but struggling with where to start? Tackling CX can be a daunting task, but we’re here to help. Check out Sermo’s philosophy – and what key learnings you can leverage to enhance your own strategy. Let’s dive in.
Amazing – Emotional – Grateful I just finished the NYC Marathon and have overcome my biggest fears. The hardships and challenges I have endured — first, Neutropenia starting about 16 years ago, and then, over…
Written by Peter Kirk’s Wife, Torun Kirk Hi everyone! It’s been so amazing and moving to see the amount of response and care that has flooded our way since Peter started sharing his survival story. …
Most people don’t know this, but for the past 16 years I have dealt with neutropenia, a condition where a person has much lower-than-normal levels of white blood cells and almost no neutrophils which are…
Sermo recently hosted an industry webinar to present findings from HCP Sentiment Study Part 7 entitled, “What Physicians Really Want, From Clinical Trials to Personalization.” All study questions were crowdsourced from the healthcare industry in…
Sermo is so proud to share this extremely personal story written by Peter Kirk, our CEO, about his health struggles this past year. This is just a peek into what he has overcome. Stay tuned as…
The rise of social media usage among physicians Social media engagement among physicians experienced a slow but steady climb over several years, but in 2019, the American Society of Clinical Oncology reported a dramatic increase in…
The trend of peer-to-peer digital engagement started in 2005 with the launch of Sermo, the first social network exclusively for doctors, and has expanded with other physician-focused platforms and even physicians engaging over consumer social…
We are all facing a very different world in 2021. No one is more aware of this than physicians, many of whom spent the last year on the front lines treating patients with COVID-19. For…
In today’s world of digital information overload, it can feel virtually impossible to narrow down the overwhelming options and make the right choices—whether buying a new pillow for neck pain or choosing a vacation spot.…