Sermo Blog: Amplifying the power of physicians' voices

A laptop displaying an email inbox is shown next to text: "Your Guide to CX: 4 Strategic Pillars to Achieve Customer Delight" on a purple background.

Your Guide to CX: 4 Strategic Pillars to Create Customer Delight

Looking to build out or enhance your current CX strategy, but struggling with where to start? Tackling CX can be a daunting task, but we’re here to help. Check out Sermo’s philosophy – and what key learnings you can leverage to enhance your own strategy. Let’s dive in.

young girl mental health

Doctors report soaring rates of kids’ mental health issues

A severe mental health crisis is affecting children in the U.S., according to a number of mental health experts. The pandemic has accelerated and exacerbated mental health problems in young people—including overdoses, suicidal thoughts, loneliness, stress, grief, anxiety, depression and other emotional troubles. These problems have…

Team of smiling doctors

After 40 years of progress, what’s next for ending the HIV epidemic?

The Centers for Disease Control and Prevention (CDC) On June 5, 1981, the first five cases of what would later become known as HIV were officially reported in the Centers for Disease Control and Prevention’s…

wind turbines reducing greenhouse gases

71% of physicians say reducing greenhouse gases will benefit patients

The Lancet has published a warning that rising temperatures will worsen heat and respiratory illness, and spread infectious disease. According to the Washington Post, “Climate change is set to become the ‘defining narrative of human health,’ a top…

female doctor with mask

Three HIV screening statistics to reverse by 2030

The Centers for Disease Control and Prevention (CDC) Point-of-care HIV tests and over-the-counter self-tests have helped broaden the reach of HIV testing, leading to a steady increase in the proportion of estimated people with HIV…

child on cell phone looking at social media

2-year anniversary of the 1st social media “infodemic”

According to UC San Diego Health, “the SARS-CoV-2 virus was likely circulating undetected for at most two months before the first human cases of COVID-19 were described in Wuhan, China in late-December 2019.” That estimation…

A person in scrubs and mask stands in a hallway, leaning against glass doors, reflecting on the latest clinical trials. Two chairs are visible in a room beyond.

What HCPs really want: clinical trials and personalization

Sermo recently hosted an industry webinar to present findings from HCP Sentiment Study Part 7 entitled, “What Physicians Really Want, From Clinical Trials to Personalization.” All study questions were crowdsourced from the healthcare industry in…

woman at doctors office filling out chart

Doctors say abortion is essential to healthcare

Recently, Dr. Alan Braid discussed with the Washington Post his experience performing abortions and his opinion on the new Texas abortion ban—which he deems extreme. Here’s what Dr. Braid has to say, according to the Washington Post,…

man sitting on bed

Sermo discussions – suicide rates between female & male

September is Suicide Prevention Month. With mental health problems soaring since the start of the pandemic, raising awareness is more essential than ever. In countries around the world, women are more likely to be diagnosed…

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