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Mastering the “influencer” game in healthcare marketing

A person in a white coat, mastering the art of healthcare marketing, speaks during a video call, displayed on a smartphone mounted on a stand.

The medical landscape is evolving, with HCPs stepping into the spotlight as influential voices from the Congress stage to social media. These HCP opinion leaders have become pivotal in driving education, shaping perceptions and influencing decision-making among their peers. For pharma marketers, understanding this dynamic is essential to crafting impactful marketing strategies in partnership with influencers.

Leveraging a new study of 300+ US physicians conducted in partnership with LiveWorld and fueled by our proprietary RealTime technology, let’s go behind-the-scenes of the HCP influencer landscape to uncover valuable insights and strategies for integrating opinion leaders and content creators into marketing plans. 

Side note: Sermo will be presenting these research findings at this year’s Digital Pharma East conference in Philadelphia (be sure to register for DPE if you haven’t already!) AND at an upcoming webinar with LiveWorld and the Digital Health Coalition, so keep your eyes open for an invite coming to an inbox near you.

Understanding the modern healthcare influencer

Who are HCP influencers?

There is a wide variety of “influencers,” from nano and micro-influencers on social media to Key Opinion Leaders who work the Congress circuits. Focusing on the digital sphere, Digital Opinion Leaders are medical professionals who leverage social media platforms to share expertise, insights, and experiences. Their credibility stems from their professional credentials and the ability to present evidence-based content. They bridge the gap between clinical knowledge and public understanding, making complex medical information accessible.

The role of professional credentials

Professional credentials significantly enhance an influencer’s credibility. 82% of physicians surveyed by Sermo cited professional credentials as a key factor in trusting a healthcare influencer. This trust is crucial, especially in an industry where accuracy and reliability are paramount.

Short-form content dominance

Not all digital content is created equal. In the fast-paced world of social media, short-form content reigns supreme. Physicians value concise, impactful content that delivers information quickly and effectively. Short-form articles, videos, and infographics are particularly favored, ensuring key learnings can be easily digested and implemented into practice.

Physician perception and influence on decision-making

Healthcare influencers wield immense power in shaping physician perceptions. A staggering 90% of physicians engage with influencer content at least weekly, highlighting its relevance and impact. Content creators provide a fresh perspective, often inspiring practitioners to research additional treatment information or explore new options.

Influencer content doesn’t just inform—it inspires action. Sermo’s survey indicates that more than half (51%) of physicians have conducted additional research based on influencer recommendations, while 74% consider pharmaceutical products when presented by a trusted influencer. This underscores the importance of aligning influencer content with strategic goals.

How-to supercharge and streamline influencer strategies

Identify & profile the right influencers

Successful influencer strategies begin with identifying the right HCPs. Consider your target audience’s needs, planned activities, and desired outcomes. Building a diverse network of influencers across the regions, specialties, and demographics you serve ensures comprehensive coverage that will resonate with a wider audience.

Effective activation involves more than just selecting influencers. Establishing clear expectations, maintaining ongoing relationships, and implementing a robust pre-approval process are critical. Providing content creators with guidelines mitigates potential risks.

Activate influencers leveraging the PASTOR framework

The PASTOR communication framework is a powerful tool for influencer outreach, making activation that much easier.

Focus on data-driven content

Evidence-based content is the backbone of credible influencer marketing. Incorporating clinical trial data, publication highlights, and treatment guidelines adds value and establishes authority.

Upping your influence IQ and engaging HCPs with clout

In the digital age, HCP social media influencers have emerged as powerful allies for pharma marketers. Their ability to shape perceptions, drive decisions, and foster trust is unparalleled. By understanding the dynamics of influencer marketing programs and implementing strategic approaches, pharma marketers can harness the full potential of these digital thought leaders.

To explore more insights and connect with influential HCPs, register for Digital Pharma East and meet Sermo IRL! Together, we can shape the future of healthcare marketing through the power of influence.